We are using brass as a base material in many of our jewelry styles, after they have been gilded with 24 carat gold or fine silver. This problem can be solved by cleaning your jewelry with liquid jewelry cleaner. Silver oxidizes/tarnishes over time when it is exposed to mixed other humidity. 925 means that 92,5% is pure silver and the remaining part is copper. Pico jewelry is primarily made of 24 carat gold-plated brass, silver-plated brass, sterling silver and 24 carat gold-plated sterling silver. By following this guide, you can maintain your jewelry and their coating longer and it is part of the maintenance to clean the jewelry. Then gently use a soft toothbrush to remove the dirt. If you experience dirt on your jewelry, this can be removed by placing them in a bowl of lukewarm mild soapy water. The jewelry cleaner should preferably be a liquid that can be bought in a any big supermarket. The liquid can help remove possible oxidation, which will occur quite naturally after use. Use jewelry cleaner to keep your jewelry neat and shiny. Therefore, avoid applying perfume or other cosmetic products directly to your jewelry as the surface can be damaged. Your jewelry should be applied as the last thing in your daily attire. Take off your jewelry when you bathe, swim and play sports. Therefore, avoid having them laying on the bedside table or having them hanging on a jewelry rack in the bathroom where the humidity is high. Silver and gold-plated jewelry becomes dark from for example sweat, sulfur, chlorine and from the oxygen we breathe in. In this way you avoid your jewelry getting dark (tarnish/oxidize). To maintain your jewelry in their best condition, we recommend that you keep your jewelry in our airtight Pico bags when not in use. We only accept packages that are sent directly to the address. We may withhold payment until we have received the item, unless you send us proof of having returned it. We will refund the money with the same means of payment that you used at the time of purchase, unless we have agreed otherwise. We will refund all payments received from you, including delivery costs in DK (however, this does not apply to additional delivery costs in cases where you have chosen a different form of delivery than the cheapest form of standard delivery that we offer), no later than 14 days from the day we has received your message that you want to cancel the agreement. If the item is impaired, we will deduct the amount you are liable for. If you regret your purchase, you will get your money back. If the original packaging is missing, it may lead to a decrease in the value of the item. We recommend that you send the item back in the original packaging. ![]() The amount you can get back depends on the commercial value of the item, and in some cases it may mean that you can only get the shipping costs back. If the item has lost value and it is because you have used it in a different way than what was necessary to determine the item's nature, properties and the way it works, you can only get part of the purchase amount back. The condition of the item when you send it back: ![]() It's not possible to make a returns in our physical stores, but we offer to exchange your item(s) to another product or a voucher for our physical stores.ĭelivery of goods that are made to your specifications or have a clear personal touch. ![]() Please be sure to pack your items in correct and proper packaging without using the original packaging as outer packaging.Įxchange to antother item: You are always welcome to exchange to another item in one of our stores in Copenhagen or Aarhus within 14 days with your receipt. You must pay for the package to be returned, and you are responsible if damage occurs during transport. We kindly ask you to complete: Return Form Once you have notified us that you will regret your purchase, you have 14 days to send the item back to us. Fx return your payment or help you find a corresponding product. In case of delays, backorders or sold out items we strive to inform you asap to find a solution. We strive to send the order within 2-3 business days – but we inform you that in busy periods like Christmas we can have a extended delivery time.Īs soon as your order and payment is registered you will receive a mail with a tracking no.
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